Capital One is one of the biggest issuers of credit cards in the U.K. and the U.S. It was first launched in the U.K. in the year 1996 where it offers Visa and MasterCard credit cards to U.K. customers. Its U.K. operations centre is located at Nottingham from where it provides financial products and services to clients like retailers, small businessmen and other commercial customers. A wide range of activities are carried out at this centre, from processing applications to servicing the clients, from designing new products to selling them to its customers, from issuing credit cards to making the collections and from managing the existing customer base to increasing the business.
With its information based strategy, Capital One has been able to upgrade and innovate its technology and analytically tests their ideas, products and services before taking them to the end customer. Because of this, its customer base now stands at 44 million approximately and is managing loans of more than $130.3 billion. And it continues to innovate and generate new products and services. A proof of this is the introduction of the concept of balance transfer in the year 1992. Capital One allowed its credit card holders to move their balances to their cards which offered lower and favourable interest rates. Its old clients found the offer very attractive and it was also successful in bringing in new clients.
Capital One offers great services and offers on its credit cards. It provides a wide range of protection benefits related to the client’s finances. The client has the freedom to give any other person a credit card on his account. He can give upto 3 cards and will also be able to manage his finances properly there is just one account to manage. The client can easily carry out transactions online without any fear.
However, to ensure that you get the best products and services, do compare Capital One to the rest of the financial institutions in U.K. that offer credit card services and othe finance related products.
